Frequently Asked Questions
Q: Where can I purchase Moroccanoil® products?
A: Moroccanoil®is sold exclusively through partner salons nationwide. Please refer to the salon locator visiting our mobile website via smartphone. The salon locator will use geo-location functionality to pinpoint the clients exact location and route them to specific salons in their area. As a result, Moroccanoil products and locations will be completely visible to all clients who search for them.
Q: Do Moroccanoil® products contain paraben?
A: No, all Moroccanoil®products are free of paraben.
Q: How can I protect my hair against environmental elements such as sun, salt water and chlorine?
A: Use a finishing spray. Moroccanoil® Glimmer Shine protects hair and adds luminous shine. To also prevent static and frizz, dust your hairbrush with Moroccanoil®Glimmer Shine to enhance effectiveness.
Q: I have color treated hair and find that my scalp is dry and irritated from chemical processing. Is there a Moroccanoil® product available that can help alleviate this?
A: Yes, Moroccanoil®Dry Scalp Treatment is an ideal treatment for hair and scalps that are sensitive to color. Use before any color service to protect the scalp and eliminate itchiness. It also provides soothing relief to tight scalps when hair extensions are being removed.
Q: I am an African American female - which products can help me with my hair?
A: Our Moisture Repair Shampoo and Conditioner are best to revive, nourish and manage African American Hair. Follow up with the Intense Curl Cream and Moroccanoil®treatment to add moisture and decrease frizz.
Q: Can I use Moroccanoil® products on my body?
A: Moroccanoil®Treatment includes specific ingredients designed to beautifully transform hair. We do not recommend that you use this on your skin.
Q: Can I use Moroccanoil® while I am pregnant or nursing?
A: We recommend consulting your physician. All ingredients used are listed on our packaging.
Q: How can I carry Moroccanoil® products in my salon?
A: For more information and to contact us please reference our Salon Professionalstab.
Q: How can I learn more about employment opportunities within Moroccanoil?
A: To learn more about current employment opportunities available, please reference our Careerstab.
Q: Do Moroccanoil products contain silicones?
A: Yes. Products such as Moroccanoil Treatment, Moroccanoil Treatment Light, Glimmer Shine, Hydrating Styling Cream, Moisture Repair Shampoo and Conditioner, Intense Hydrating Mask, Intense Curl Cream, Frizz Control, Curl Defining Cream, Extra Volume Conditioner and Weightless Mask all do. Silicones in these products provide a level of protection from heat styling and moisture loss, as well as enhance luster, smoothness and manageability.
Q: Are silicones safe?
A: At Moroccanoil, we use only the finest cosmetic-grade ingredients in all of our products. Our silicones—specifically, cyclomethicone and dimethicone—are both naturally derived from sand and are compliant to industry regulations in the U.S. Europe and Japan. Silicones act as a lightweight lubricant to make the surface of the hair feel smooth without leaving a residue. Their unique molecular structure (larger molecules with wider spaces between each molecule) allows them to form a breathable barrier without weighing the hair down.
Q: Do Moroccanoil products contain safe levels of pH?
A: Yes. The pH levels vary from 3.5 to 7.0 for Moroccanoil products that contain water.
Q: What is the shelf life of Moroccanoil products?
A: Depending on the product and market, Moroccanoil products will either have an expiration date imprinted on the packaging, a purchase-after-opening (PAO) symbol or both. The PAO is a small jar icon with a number inside that indicates the number of months the product will keep and be optimal for use after opening. The time period depends on the stability testing that we do.
Q: Are Moroccanoil products tested on animals?
A: Our formulas are never tested on animals. Each final product is marked with a seal that reflects our commitment to treat animals with respect. Moroccanoil also proudly participates in intense philanthropic work supporting animal rights. The Humane Society, one of the largest and most successful animal protection organizations in the USA, benefits directly from Moroccanoil support.
Q: Are Moroccanoil products suitable for all hair types?
A: Moroccanoil products are suitable and gentle for all hair types. From the finest strands to the coarsest tresses, our argan oil-infused formulas nourish and condition—without weighing hair down or making it oily. For targeted hair needs, we recommend visiting a salon to get professional advice on what Moroccanoil product best addresses your specific hair concern.