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Do you have any questions about your order? Or do you wish to receive some personal advice about our products? Our customer service is happy to assist you! Please call our customer service at 085 489 63 39 or send an e-mail to [email protected] The customer service can be reached from Monday till Friday from 08.30 to 17.00.

FAQ

products

Where can I purchase Moroccanoil® products?

Moroccanoil is sold exclusively through partner salons nationwide. Please refer to the salon locator. The salon locator will use geo-location functionality to pinpoint your exact location and route you to specific salons in your area.

Do Moroccanoil products contain paraben?

No, all Moroccanoil products are free of paraben.

Do Moroccanoil products contain silicones?

Yes. Products such as Moroccanoil Treatment, Moroccanoil Treatment Light, Glimmer Shine, Hydrating Styling Cream, Moisture Repair Shampoo and Conditioner, Intense Hydrating Mask, Intense Curl Cream, Frizz Control, Curl Defining Cream, Extra Volume Conditioner and Weightless Mask all do. Silicones in these products provide a level of protection from heat styling and moisture loss, as well as enhance luster, smoothness and manageability.

Can I use Moroccanoil products on my body?

For Moroccanoil body products please visit our Body Line.

Can I use Moroccanoil while I am pregnant or nursing?

We recommend consulting your physician. All ingredients used are listed on our packaging.

How can I carry Moroccanoil products in my salon?

To carry Moroccanoil products in your salon, please email to [email protected]

Do Moroccanoil products contain safe levels of pH?

Yes. The pH levels vary from 3.5 to 7.0 for Moroccanoil products that contain water.

Returns

If you would like to return a product, you should always first contact our customer service by sending an e-mail to [email protected] Please always include your full name, order number and the reason for return. We will take your request into account and contact you with a fitting solution. Are the results of the product not to your liking? It is not possible to return a consumable product (when used).

Press

For press inquiries please email [email protected].

Terms of Use

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Shipping

Moroccanoil orders are being shipped within 1-2 business days. Orders above €45 will be send free of charge, for orders below €45 the shipping costs are €5,95.

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