TERMS AND CONDITIONS

Terms and conditions for purchases via Moroccanoil’s Online Shop (April 2021)

Terms and Conditions

In the following we would like to present our General Terms and Conditions (“T&C”) to which your order from our Online Shop will be subjected:

 

  1. Scope of Validity
    • 1.1 The following General Terms and Conditions (in the following “T&C”) apply to all contracts between the Moroccanoil UK Ltd, Handel House, 95 High Street, Edgware, Middlesex, HA8 7DB (in the following “we” or “us”) and a consumer that concern the purchase from our onlineshop https://www.moroccanoil.com/uk in the United Kingdom (in the following "Online shop“).
      You are a consumer as understood under English consumer protection laws if you are a natural person who enters into a legal transaction for purposes that wholly or predominantly are outside of your trade, business or profession.
    • 1.2 With your order from our online shop you agree to our T&C in their current version.
    • 1.3 In no circumstances do we accept any alternative contractual terms even in cases where we do not expressly object to their inclusion.

     

    2.               Conclusion of Contract

    • 2.1 We conclude contracts with you via our online shop exclusively in the English language.
    • 2.2 By placing, presenting and advertising products in our online shop, we are not making a binding offer to conclude a contract with regard to the purchase of these products, but merely wish to inform you and invite you to submit an offer to purchase.

     

    • 2.3 You can place products in a virtual shopping basket without any obligation to buy them and amend the contents of your shopping basket and your other entries at all times before submitting your order by using the correction aids provided and explained for this purpose in the order process.
    • 2.4 Only after you conclude your order by pressing the button “Confirm your order with an obligation to pay” are you submitting a binding contractual offer for the goods stored in your virtual shopping basket.
    • 2.5 Immediately after the conclusion of your order you will receive an e-mail from us in which we confirm the receipt of your order. Additionally you will be shown a page in our online shop which also confirms the receipt of your order. Neither the e-mail nor the corresponding page in the online shop are to be construed as an acceptance of your offer to enter into a contract and only serve to provide you information. We only enter into contract with you after we have sent you a further e-mail with an acceptance of your offer or after we send the ordered goods for dispatch, whichever occurs first..
    • 2.6 We do not save the text of the contract. However, we will send you the terms of contract in our e-mail with the acceptance of your contract offer together with the order details, the T&C and the information about your right to withdraw, therefore enabling you to save them in a form that can be reproduced.

    3.               Prices, Shipping costs and Payment

    3.1       Prices and Shipping costs

    • The prices that we quote on the product pages of the ordered goods at the time of your order and before the order process is completed are binding. They are stated in British Pounds (GBP) and include the statutory value added tax. A reduction of the price by discount deduction is not possible.
    • Our prices stated on the product pages do not include the shipping costs. If shipping costs apply, we will enable you to find out the amount and calculation of the shipping costs via a link on the product pages and state the amount of the shipping costs in the ordering process before triggering the binding order.
    • If we fulfill your order by partial delivery in accordance with section 4.2, you will only incur shipping costs for the first partial delivery. If you expressly request partial deliveries, we will charge shipping costs for each partial delivery.
    • The purchase price for the ordered goods is due for payment after conclusion of the contract, unless the payment method selected by the customer specifies a different due date (see section 3.2).

     

    3.2            Payment

    You can pay for goods ordered in our online shop using the following methods of payment:

    • Credit Card

    If you choose to purchase by credit card, you must provide us with the requested credit card information, such as cardholder, card number, validity, and verification number, when you place your order. We will charge your credit card after conclusion of the contract.

    (b)             PayPal

    If you choose payment via PayPal, you will be redirected to the website of the online provider PayPal during the ordering process. To pay the invoice amount via PayPal, you must be registered with Paypal or register first, validate your access data and confirm the payment instruction. After submitting the order in the online store, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You will receive further instructions during the order process.

    PayPal payment is possible for one-time orders [and for orders in our "Auto-Delivery" subscription option].

    4.               Delivery conditions

    • 4.1 We will only accept your order for goods if the delivery address is in the United Kingdom.
    • 4.2We may also fulfil an order in partial deliveries insofar as this is agreed or requested by you.
    • 4.3The delivery is usually performed by a shipping company commissioned by us [but in some cases may be performed by other third parties].
    • 4.4  Unfortunately, it is not possible for you to collect the ordered goods yourself.
    • 4.5 In the ordering process, we will inform you of the estimated delivery date. If the goods are not available, we will of course refund any payments already made. For this purpose, we will use the same means of payment that you selected in the ordering process.

    5.               Retention of title

    The goods remain our property until the purchase price has been paid in full.

    6.               “Auto-Delivery” Subscription

    • 6.1 With the “Auto-Delivery” Option we offer you the possibility to obtain certain goods from us on a regular recurring basis by way of a subscription. In the order process for the „Auto-Delivery“-option, we clearly indicate the fact that it is a subscription and other special order conditions will apply.
    • 6.2 Products that you have ordered through the „Auto Delivery“-subscription will be resent to you at your chosen delivery frequency (e.g. every month, every three months, every four months), starting from the date of the first dispatch. We will pay the shipping costs. You can also pay for your subscriptions using the means of payment specified in section 3.2. The payment for the first delivery is due, as usual, upon conclusion of the contract. Payment for each subsequent delivery shall be due in each case on the first day after expiry of the period specified as the delivery frequency.
    • 6.3 You can update the payment information or delivery frequency of your “Auto-Delivery”-account by cancelling your „Auto-Delivery“ subscription and conclude a new „Auto-Delivery“ subscription.
    • 6.4 You can cancel your “Auto Delivery” Subscription at any time. If you have a customer account, you can cancel your “Auto Delivery” subscription after logging into your customer area of the online shop on a subpage available there. Cancellation of your “Auto Delivery” subscription will take effect immediately, unless you cancel 48 hours before the time at which the next dispatch takes place according to the order frequency you have chosen. In this case, the cancellation will only take effect after that product has been dispatched, because the product is already in the dispatch process 48 hours before the dispatch time.
    • 6.5 If we cease to sell a product, we may also terminate „Auto Delivery“ subscriptions on our part at any time and will notify you in writing or via e-mail.
    • 6.6 If we increase the prices of the products that you ordered via the “Auto Delivery”-subscription in our online shop, we will inform you about this increase by e-mail at least one month before the respective price change. In this email we will also offer you the ability to purchase the affected products from then on at the new prices via the "Auto Delivery subscription. If you respond to this email confirming that you do not accept the price increase or do not respond to this e-mail indicating your agreement to the new terms within a period of one month, this will be deemed to be a cancellation of your „Auto Delivery"-subscription, so that after this period you will no longer receive these products via the „Auto Delivery"-subscription. We will expressly draw your attention to this legal consequence in our price change notification.

    7.               Warranty and Guarantees

    7.1            Warranty

    • We shall be liable for material defects or legal defects of delivered products in accordance with the applicable statutory provisions. Goods that we provide to you will be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:
    1. a) Up to 30 days: if your goods are faulty, then you can get an immediate refund.
    • b) Up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.Any seller's guarantees given by us for certain items or manufacturer's guarantees granted by the manufacturers of certain items shall be available to you in addition to your rights under clause 7.1(a).Details of the scope of such guarantees are set out in the relevant guarantee conditions which may accompany the items.

    7.2            Guarantees

    • You are only entitled to additional defect rights arising from a quality and/or durability guarantee if we have expressly issued such a guarantee for the respective goods.
    • In this case information on any additionally applicable guarantees and their exact terms and conditions can be found in the online shop on the product page of the respective product and a further sub-page on the guarantee. We will also send you the declaration of guarantee in a separate e-mail after your order.

     

    8.               Liability

    • 8.1 If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
    • 8.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us and supplied with reasonable skill and care.
    • 8.3 We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

     

    9.               Right of Withdrawal

    You have a right of withdrawal, which we explain below for the simple order of goods under letter (a) and for the order of goods via an "Auto-Delivery" subscription under letter (b).

    In letter (c) we also go into the exclusion of the right of withdrawal in certain cases. In letter (d) we also provide you with a form that you can use to revoke the contract with us.

    (a)             Your right of withdrawal when ordering goods

    Instructions on withdrawal

    Right of withdrawal

    You have the right to withdraw from this contract within 14 days without giving any reason.

    The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and nominated by you acquires, physical possession of the goods.

    To exercise the right of withdrawal, you must inform us (Moroccanoil UK Ltd, Handel House, 95 High Street, Edgware, Middlesex, HA8 7DB , email: contactus@moroccanoil.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

    To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

    Effects of withdrawal

    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

    We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

    You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

    We will pay the costs of return if:

     (a) you are validly exercising your right to change your mind within the 14 day period mentioned above;

    (b) the products are faulty or misdescribed; or

    (c) you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong.

    You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

     

    (b)             Your right of withdrawal when ordering goods in the "Auto-Delivery" subscription

    You have the following right of withdrawal when ordering goods in the "Auto-Delivery" subscription:

    Instructions on withdrawal

    Right of withdrawal

    You have the right to withdraw from this contract within 14 days without giving any reason.

    The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the first good.

    To exercise the right of withdrawal, you must inform us (Moroccanoil UK Ltd, Handel House, 95 High Street, Edgware, Middlesex, HA8 7DB , email: contactus@moroccanoil.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

    To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

    Effects of withdrawal

    If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

    We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

    You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

    We will pay the costs of return if:

     (a) you are validly exercising your right to change your mind within the 14 day period mentioned above;

    (b) the products are faulty or misdescribed; or

    (c) you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    (c)             Exclusion of the right of withdrawal

    However, the right of withdrawal does not exist in particular for contracts

    • for the manufacture of goods which are bespoke or tailored to your personal needs;
    • for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded;

     

    • for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; or

               

    • for the supply of goods if they have been inseparably mixed with other goods after delivery due to their nature.

    (d)             Model withdrawal forms

    If you wish to exercise your right of withdrawal, you can use this form to revoke the contract:

    Model withdrawal form

    (If you want to cancel the contract, please fill out and return this form).

    -        To Moroccanoil UK Ltd, Handel House, 95 High Street, Edgware, Middlesex, HA8 7DB , email: contactus@moroccanoil.com

    -        I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),

    -        Ordered on (*)/received on (*),

    -        Name of consumer(s),

    -        Address of consumer(s),

    -        Signature of consumer(s) (only if this form is notified on paper),

    -        Date

     

    (*)  Delete as appropriate

     

    10.            Additional possibility of refunding the purchase price by means of a gift card in case of non-satisfaction

    • In addition to your right of withdrawal (see clause 9), your statutory rights in case of defects (see clause 7.1) and the warranty applicable to some of our products (see clause 7.2), if you choose to cancel your contract with us within 30 days from the date on which either you or a third party nominated by you (who is not the carrier) take(s) possession of the ordered goods, we will grant you a refund of the purchase price in the form of a voucher.
    • In this case, please contact us by e-mail to contactus@moroccanoil.com. In order for us to process your request under 10(a). We will need your order number, which you received from us by e-mail after submitting your order, as well as your contact details in order to issue the gift card. Please provide us with both in the e-mail.
    • Upon receipt of a request to do so, we will issue you with a gift card for the amount of the purchase price minus the VAT.

     

    11.            Data Protection

    The protection of your personal data is very important to us. We process your personal data in connection with your order exclusively in accordance with the applicable legal provisions, in particular the General Data Protection Regulation (GDPR) and the Federal Data Protection Act. The details can be found in the privacy policy available on our website.

    12.            Customer Service

    You can reach our customer service for questions, complaints and objections by e-mailing  contactus@morocconoil.com.

     

    13.            Miscellaneous

    13.1        Choice of applicable law

    The law of the Federal Republic of Germany shall apply under exclusion of the UN Convention on Contracts for the International Sale of Goods. This shall also apply if you order from a country other than Germany. However, if the law of the country in which you have your habitual residence grants mandatory consumer protection rights that apply to you and are more favorable than German law, these consumer protection rights that are more favorable to you shall remain applicable.

    13.2        Severability clause

    Should one or more provisions of these GTC be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.

    13.3        Reservation of right to amend

    • We are entitled to amend the T&C with effect for the future. If we do so, we will notify you and you may then contact us to end the contract before the changes take effect.
    • In the case of current contracts in the form of subscriptions, we will inform you of this circumstance before the changes come into effect. If you do not object within one month of receipt of the notice of amendment, the amended GTC shall be deemed to have been accepted by you if you have been informed by us in the notice of the consequences of your silence.

     

    Moroccanoil UK Ltd, Handel House, 95 High Street, Edgware, Middlesex, HA8 7DB

    email: contactus@moroccanoil.com

     

    Last update: April 2021

     

TÉRMINOS Y CONDICIONES

Condiciones de uso de los sitios web de Moroccanoil®

USO DEL SITIO. LIMITACIÓN DE USO PERSONAL Y NO COMERCIAL.

A menos que se estipule lo contrario, los Sitios web de Moroccanoil están destinados al uso personal y no comercial. Usted no podrá modificar, copiar, distribuir, transmitir, mostrar, ejecutar, reproducir, publicar, licenciar, crear trabajos derivados, transferir ni vender ningún tipo de información, software, producto o servicio obtenido en los Sitios web de Moroccanoil, a menos que ello se haga para fines no comerciales.

Todo otro uso de los materiales incluidos en este Sitio, que incluye, de manera no taxativa, la modificación, la reproducción, la distribución, la posterior publicación, la exhibición o la transmisión del contenido de este Sitio, sin autorización previa por escrito de Moroccanoil, queda estrictamente prohibido.

El acoso de cualquier manera o forma en los Sitios web de Moroccanoil, incluso a través de correo electrónico y chat, o mediante el uso de lenguaje obsceno o abusivo, está estrictamente prohibido. La suplantación de identidad de terceros en los Sitios web de Moroccanoil, como empleados de Moroccanoil, anfitriones, representantes u otros miembros o visitantes, está prohibida. Está prohibido cargar, distribuir o publicar de otro modo a través de los Sitios web de Moroccanoil cualquier contenido que resulte calumnioso, difamatorio, obsceno, amenazante, invasivo de los derechos de intimidad o publicidad, abusivo, ilegal u objetable en cualquier otro sentido, o que pudiera constituir o alentar un delito, violar los derechos de cualquier parte o que pudiera dar lugar a acciones procesales o violar cualquier ley. Está prohibido cargar contenido comercial en el Sitio o usar el Sitio para solicitar a terceros que se unan o se hagan miembros de cualquier otro servicio comercial disponible por Internet u otra organización.

CAMBIOS EN LAS CONDICIONES DE USO

Moroccanoil se reserva el derecho de cambiar los términos, las condiciones y los avisos en virtud de los cuales se puede acceder a los Sitios web de Moroccanoil, que incluyen, de manera no taxativa, los cargos relacionados con el uso de los Sitios web de Moroccanoil. Es su responsabilidad revisar periódicamente estos términos y condiciones.Uso del Sitio. Limitación de uso personal y no comercial.

A menos que se estipule lo contrario, los Sitios web de Moroccanoil están destinados al uso personal y no comercial. Usted no podrá modificar, copiar, distribuir, transmitir, mostrar, ejecutar, reproducir, publicar, licenciar, crear trabajos derivados, transferir ni vender ningún tipo de información, software, producto o servicio obtenido en los Sitios web de Moroccanoil, a menos que ello se haga para fines no comerciales.

Todo otro uso de los materiales incluidos en este Sitio, que incluye, de manera no taxativa, la modificación, la reproducción, la distribución, la posterior publicación, la exhibición o la transmisión del contenido de este Sitio, sin autorización previa por escrito de Moroccanoil, queda estrictamente prohibido.

El acoso de cualquier manera o forma en los Sitios web de Moroccanoil, incluso a través de correo electrónico y chat, o mediante el uso de lenguaje obsceno o abusivo, está estrictamente prohibido. La suplantación de identidad de terceros en los Sitios web de Moroccanoil, como empleados de Moroccanoil, anfitriones, representantes u otros miembros o visitantes, está prohibida. Está prohibido cargar, distribuir o publicar de otro modo a través de los Sitios web de Moroccanoil cualquier contenido que resulte calumnioso, difamatorio, obsceno, amenazante, invasivo de los derechos de intimidad o publicidad, abusivo, ilegal u objetable en cualquier otro sentido, o que pudiera constituir o alentar un delito, violar los derechos de cualquier parte o que pudiera dar lugar a acciones procesales o violar cualquier ley. Está prohibido cargar contenido comercial en el Sitio o usar el Sitio para solicitar a terceros que se unan o se hagan miembros de cualquier otro servicio comercial disponible por Internet u otra organización.

DERECHOS DE AUTOR Y MARCAS COMERCIALES.

La totalidad del contenido incluido en los Sitios web de Moroccanoil, que incluye, de manera no taxativa, los textos, los diseños, los gráficos, las interfaces o los códigos, así como su selección y disposición, está protegida por derechos de autor como un trabajo colectivo en virtud de las leyes de derechos de autor de los Estados Unidos y otras leyes, y es propiedad de Moroccanoil. El trabajo colectivo incluye los trabajos bajo licencia de Moroccanoil. TODOS LOS DERECHOS RESERVADOS. Todas las marcas comerciales, las marcas de servicio y los nombres comerciales (en conjunto, las “Marcas”) son marcas comerciales o marcas comerciales registradas, y son propiedad de Moroccanoil, o de otros respectivos propietarios que hayan concedido a Moroccanoil el derecho y la licencia para el uso de esas Marcas.

AVISOS Y PROCEDIMIENTOS PARA REALIZAR RECLAMACIONES SOBRE INFRACCIONES DE LOS DERECHOS DE AUTOR.

Según lo estipulado en el artículo 512(c)(2) del título 17 del Código de los Estados Unidos (United States Code), las notificaciones de presuntas infracciones de los derechos de autor deberán enviarse al agente designado del sitio web. LAS CONSULTAS QUE NO SEAN RELEVANTES O QUE NO CUMPLAN CON EL SIGUIENTE PROCEDIMIENTO NO SERÁN RESPONDIDAS.

Moroccanoil respeta la propiedad intelectual de terceros, y solicitamos a nuestros usuarios y visitantes que hagan lo mismo. Moroccanoil procesará e investigará los avisos de supuestas infracciones, y tomará las medidas adecuadas según lo estipulado en la ley estadounidense de protección de los derechos de autor Digital Millennium Copyright Act (“DMCA”) y otras leyes de propiedad intelectual vigentes. Una vez recibidos los avisos según lo estipulado en la ley DMCA, Moroccanoil procederá a negar o inhabilitar el acceso al material que constituya una infracción o que esté sujeto a una actividad que constituya una infracción, y procederá a negar o inhabilitar el acceso a toda referencia o enlace al material o a la actividad que constituya una infracción.

En caso de que usted considere que su obra ha sido reproducida de forma tal que constituya una infracción de los derechos de autor, facilite a Moroccanoil la información que se detalla a continuación. Tenga en cuenta que para ser efectiva la Notificación, esta debe incluir TODO lo siguiente:

Una firma electrónica o física de la persona autorizada a actuar en nombre del titular de los derechos de autor exclusivos que presuntamente se han infringido.

Una descripción de la obra sujeta a derechos de autor, cuyos derechos considere que han sido infringidos.

Una descripción de la ubicación en los Sitios web de Moroccanoil® donde se encuentra el material que usted considera está infringiendo los derechos de autor.

Su dirección, número de teléfono, dirección de correo electrónico y toda otra información que resulte razonablemente suficiente para que Moroccanoil pueda comunicarse con usted. 

Una declaración suscrita por usted mediante la que manifieste, según su saber y entender, que el uso en disputa no ha sido autorizado por el titular de los derechos de autor, su agente o la ley.

Una declaración suscrita por usted, bajo pena de perjurio, mediante la que asevere que la información anterior incluida en su Notificación es veraz y que usted es el titular de los derechos de autor que presuntamente se han infringido o está autorizado para actuar en su nombre.

Las notificaciones por supuestas infracciones de los derechos de autor deberán enviarse:

Por correo postal:

Moroccanoil
Legal Department
5742 Ferrier Street
Montreal, QC. Canada H4P 1M7

Por fax:

(514) 933 6998

VIGENCIA Y RESCISIÓN.

Estos términos y condiciones estarán vigentes para usted una vez que acceda a los Sitios web de Moroccanoil. Moroccanoil puede modificar o eliminar estos términos y condiciones, o alguno de ellos, sin previo aviso, en cualquier momento y por cualquier motivo. Moroccanoil puede modificar estas Condiciones en cualquier momento mediante la actualización de esta publicación. Visite esta página periódicamente para revisar las Condiciones vigentes, ya que son vinculantes para usted. Determinadas disposiciones de estas Condiciones pueden ser reemplazadas por avisos o términos legales expresamente designados, ubicados en páginas específicas de este Sitio. Las disposiciones relacionadas con los derechos de autor y marcas comerciales, la exclusión de responsabilidad, la renuncia, las limitaciones de responsabilidad, la indemnización, las leyes vigentes, el arbitraje y las cláusulas generales mantendrán su vigencia pese a la rescisión.

PARTICIPACIÓN DE LOS USUARIOS.

Moroccanoil no verifica, y no puede verificar, la totalidad de las comunicaciones y de los materiales que publican o crean los usuarios que ingresan a los Sitios web de Moroccanoil, y no es responsable, bajo ningún concepto, del contenido de tales comunicaciones y materiales. Usted reconoce que al ofrecerle la posibilidad de ver y distribuir contenido generado por usuarios en los Sitios web de Moroccanoil, Moroccanoil constituye sólo un medio pasivo de dicha distribución y no asume ninguna obligación o responsabilidad en relación con el contenido o las actividades que se incluyan en los Sitios web de Moroccanoil. Sin embargo, Moroccanoil se reserva el derecho a bloquear o eliminar comunicaciones o materiales que se reconozcan como (a) abusivos, difamatorios u obscenos; (b) fraudulentos, engañosos o tendenciosos; (c) que infrinjan derechos de autor, marcas comerciales u otros derechos de propiedad intelectual; (d) que infrinjan alguna ley o normativa; o (e) que resulten ofensivos o inaceptables de algún modo para Moroccanoil, a su exclusivo criterio. Tenga en cuenta que cualquier información de identificación personal que publique o transmita será tratada por Moroccanoil de acuerdo con la Política de privacidad de Moroccanoil.

ENVÍOS DE LOS USUARIOS.

A excepción de la información de identificación personal que podríamos recopilar de usted, según las directrices de nuestra Política de privacidad, cualquier material, información u otras comunicaciones que usted transmita, cargue o publique en este Sitio (“Comunicaciones”) se considerarán no confidenciales y de propiedad no exclusiva. Moroccanoil no tendrá obligación alguna con respecto a las Comunicaciones. Moroccanoil y las personas designadas por ésta serán libres de copiar, revelar, distribuir, incorporar y, de otro modo, usar las Comunicaciones y la totalidad de datos, imágenes, sonidos, textos y demás elementos incluidos en ellas con cualquier tipo de fin, comercial o no comercial. Moroccanoil podría, aunque no está obligado a hacerlo, controlar o revisar las áreas de los Sitios web de Moroccanoil donde los usuarios transmiten o publican Comunicaciones o sólo se comunican entre sí, que incluyen, de manera no taxativa, las salas de chat, los foros de discusión u otros foros de usuarios, y el contenido de cualquiera de dichas Comunicaciones. Moroccanoil, sin embargo, no será responsable del contenido de ninguna de dichas Comunicaciones, que surja o no en virtud de las leyes de derechos de autor, marcas comerciales, difamación, privacidad, obscenidad o de otro tipo.
 

ENLACES DE TERCEROS.

En un intento de proporcionar mayor valor a nuestros visitantes, este Sitio contiene enlaces a otros sitios de Internet operados y de propiedad de terceros proveedores de servicios u otros terceros (los “Sitios externos”). Sin embargo, incluso si el tercero está afiliado a Moroccanoil, Moroccanoil no tiene control alguno sobre tales sitios con los que tiene enlace, ya que estos tienen sus propias prácticas de privacidad y recopilación de datos, independientes de Moroccanoil. Moroccanoil no asume responsabilidad alguna por estas políticas o acciones independientes, ni por las prácticas de privacidad ni el contenido de dichos sitios web. Estos sitios con los que tiene enlace son sólo para su conveniencia y, por lo tanto, usted accede a ellos bajo su propia responsabilidad. Los enlaces no significan que Moroccanoil patrocine, recomiende, esté afiliada o asociada o que haya sido legalmente autorizada a usar marcas comerciales, nombres comerciales, marcas de servicio, diseños, logotipos, símbolos u otros materiales protegidos por derechos de autor exhibidos en dichos Sitios externos o a los que se pueda acceder a través de ellos.Exclusión de responsabilidad.

Moroccanoil® no declara ni garantiza que el contenido de este Sitio, ni de los Sitios externos ni otros sitios sea exacto y completo.

Moroccanoil® no filtra publicidades ni otro contenido que pudieran ver los niños a través de nuestros sitios o sitios con enlaces directos, que brinden acceso a contenido y materiales de Internet o de publicidad no aptos para niños. Recomendamos a los padres y tutores que pasen tiempo en Internet con sus niños y que consideren el uso de programas de filtro de contenido.

ESTE SITIO Y LOS MATERIALES, LA INFORMACIÓN, LOS SERVICIOS Y LOS PRODUCTOS INCLUIDOS EN ESTE SITIO, QUE INCLUYEN, DE MANERA NO TAXATIVA TEXTOS, GRÁFICOS Y ENLACES, SE PROPORCIONAN “TAL CUAL” Y SIN GARANTÍAS DE NINGÚN TIPO, NI EXPRESAS NI IMPLÍCITAS. EN LA MEDIDA DE LO PERMITIDO POR LA LEY VIGENTE, Moroccanoil NO SE HACE RESPONSABLE DE NINGUNA GARANTÍA, EXPRESA O IMPLÍCITA, INCLUIDAS, DE MANERA NO TAXATIVA, GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD Y ADECUACIÓN PARA UN FIN DETERMINADO, AUSENCIA DE INFRACCIÓN, AUSENCIA DE VIRUS INFORMÁTICOS, Y GARANTÍAS QUE SURJAN DEL CURSO DE NEGOCIACIONES O DEL CURSO DE EJECUCIÓN. Moroccanoil®NO DECLARA NI GARANTIZA QUE LAS FUNCIONES INCLUIDAS EN EL SITIO NO SUFRIRÁN INTERRUPCIONES O ERRORES, QUE LOS ERRORES SE CORREGIRÁN, NI QUE ESTE SITIO O EL SERVIDOR DEL SITIO ESTÉN LIBRES DE VIRUS U OTRO TIPO DE COMPONENTES DAÑINOS. Moroccanoil NO GARANTIZA NI EFECTÚA DECLARACIONES ACERCA DEL USO DE LOS MATERIALES INCLUIDOS EN ESTE SITIO EN LO QUE RESPECTA A QUE SEAN COMPLETOS, CORRECTOS, EXACTOS, ADECUADOS, ÚTILES, OPORTUNOS, CONFIABLES O DE OTRO MODO. LAS LIMITACIONES ANTES MENCIONADAS QUIZÁ NO SE APLIQUEN EN SU CASO.

LIMITACIÓN DE RESPONSABILIDAD.

EN NINGÚN CASO Moroccanoil SERÁ RESPONSABLE DE DAÑOS DIRECTOS, INDIRECTOS, ESPECIALES, MORALES, ACCIDENTALES, EJEMPLARES O CONSECUENTES, DAÑOS Y PERJUICIOS NI DE DAÑOS DE NINGÚN OTRO TIPO, INCLUSO SI SE HUBIERA ADVERTIDO A Moroccanoil ACERCA DE LA POSIBILIDAD DE TALES DAÑOS, YA SEA POR UNA ACCIÓN LEGAL DERIVADA DE UN CONTRATO, POR NEGLIGENCIA O POR CUALQUIER OTRA TEORÍA, QUE SURJAN DEBIDO O EN RELACIÓN AL USO, LA IMPOSIBILIDAD DE USO O LA PRESENTACIÓN DE INFORMACIÓN, SERVICIOS, PRODUCTOS Y MATERIALES DISPONIBLES EN ESTE SITIO. SE APLICARÁN ESTAS LIMITACIONES A PESAR DE LA AUSENCIA DE FINALIDAD ESENCIAL DE CUALQUIER ACCIÓN PARA RESARCIR. DEBIDO A QUE ALGUNAS JURISDICCIONES NO PERMITEN LAS LIMITACIONES EN CUANTO AL PLAZO DE VIGENCIA DE LAS GARANTÍAS IMPLÍCITAS O LA EXCLUSIÓN O LAS LIMITACIONES DE RESPONSABILIDAD POR DAÑOS CONSECUENTES O INCIDENTALES, ES POSIBLE QUE LAS LIMITACIONES ANTES MENCIONADAS NO SE APLIQUEN EN SU CASO.

LEYES VIGENTES.

El uso que usted haga de los Sitios web de Moroccanoil estará regido, en todos los sentidos, por las leyes del estado de California, Estados Unidos, sin tener en cuenta la elección de estipulaciones legales, y no por la Convención de las Naciones Unidas de 1980 sobre contratos de compraventa internacional de mercaderías. Usted acepta que la jurisdicción y competencia en cualquier procedimiento legal, que surja directa o indirectamente de los Sitios web de Moroccanoil, o en relación con estos (incluida, de forma no taxativa, la compra de productos Moroccanoil), será en el estado o los tribunales federales con sede en Los Ángeles, California. Cualquier acción o reclamación que usted haga respecto a los Sitios web de Moroccanoil (incluida, de forma no taxativa, la compra de productos Moroccanoil) debe iniciarse antes de que transcurra un (1) año de la causa que origina la acción o la reclamación. La falta de insistencia por parte de Moroccanoil para imponer o hacer cumplir alguna disposición de estos términos y condiciones no debe interpretarse como renuncia a alguna disposición o derecho. Ni la conducta entre las partes ni la práctica comercial podrán actuar para modificar disposición alguna de estos términos y condiciones. Moroccanoil puede ceder sus derechos y obligaciones en virtud de este Contrato a cualquier otra parte, en cualquier momento, sin previo aviso.

Moroccanoil no declara que el material incluido en los Sitios web de Moroccanoil sea adecuado o esté disponible para el uso en otras ubicaciones y está prohibido el acceso a ellos desde territorios donde su contenido es ilegal. Aquellas personas que decidan acceder a este Sitio desde fuera de California, lo hacen por su cuenta y son responsables de cumplir con las leyes locales vigentes. Usted no puede usar ni exportar los materiales de manera tal que infrinja las leyes y normativas de exportación de los Estados Unidos. Cualquier reclamación en relación con los materiales se regirá por las leyes sustantivas internas del estado de California.

ARBITRAJE.

Al usar este Sitio, usted acepta que Moroccanoil, a su exclusivo criterio, puede solicitarle que presente los conflictos derivados del uso del Sitio, o de estos Términos y condiciones relacionados, o, incluso, los conflictos derivados de su interpretación, infracción, nulidad, invalidez, falta de cumplimiento o rescisión, o relacionados con ello, así como los conflictos sobre las deficiencias de este contrato o su adaptación a nuevas circunstancias, para someterlo a arbitraje definitivo y vinculante en virtud de las normas internacionales de arbitraje de la Asociación Estadounidense de Arbitraje (American Arbitration Association), por uno o más árbitros asignados según dichas Normas. Sin embargo, a pesar de tales normas, dicho procedimiento estará regido por las leyes del estado tal como se establece en la sección anterior.

Toda concesión realizada en un arbitraje iniciado en virtud de esta cláusula deberá estar limitada a daños monetarios, y no incluirá ningún mandamiento judicial ni orden a ninguna de las partes más que la orden de pagar una suma de dinero. Asimismo, el o los árbitros no tendrán ningún tipo de autoridad para conceder daños punitivos, consecuentes ni ningún otro tipo de daños no contemplados en la demanda por daños interpuesta por la parte demandante en cualquier arbitraje iniciado en virtud de esta sección, a menos que algún estatuto exija lo contrario.

TERMS AND CONDITIONS

Terms of Use of the Moroccanoil® Website at www.moroccanoil.com/uk

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE (this "Site").

By accessing or using this Site (whether as a guest or a registered user), you agree to these terms of use, conditions and all applicable laws, and you agree to comply with them. Use of this Site includes accessing, browsing, or registering to the Site. If you do not agree to these terms you must not use this Site.

These terms of use (and the definitions contained herein) refer to the following additional terms, which also apply to your use of the Site:

  • Our Privacy Policy, http://www.moroccanoil.com/uk/about/legalwhich sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, http://www.moroccanoil.com/uk/about/cookies which sets out information about the cookies on the Site.

This Site is operated by Moroccanoil Israel, Ltd., Israel company number 514031053.  However, elements of the Site or goods or services supplied or promotions or competitions organized via the Site may be supplied offered or operated by subsidiaries, parent and other affiliated entities (“Moroccanoil Group Entities”).  Insofar as such Moroccanoil Group Entity supplies such goods or services the terms “Moroccanoil”, “we”, “us” and similar expressions include reference to such Moroccanoil Group Entity and the Terms of Use, Privacy Policy, Cookie Policy and Terms of Use of the Moroccanoil E-Store apply accordingly. 

Modification of the Terms of Use

These terms and conditions are applicable to you upon your accessing the Site. These terms and conditions, or any of them, may be modified or terminated by Moroccanoil® without notice at any time for any reason. Moroccanoil® may revise these Terms at any time by updating this posting. You are responsible for regularly reviewing these terms and conditions, as they are binding on you. The provisions relating to Intellectual Property Rights, Disclaimer, Claims, Limitation of Liability, Indemnification, Applicable Law and Jurisdiction, and shall survive any termination. 

Changes to the Site

We may update the Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that the Site, or any content on it, will be free from errors or omissions.

Use of Site. Personal and Non-Commercial Use Limitation.

The Site is made available free of charge.

We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to the Site.

You are also responsible for ensuring that all persons who access the Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

The Site is directed to people residing in the United Kingdom. We do not represent that content available on or through the Site is appropriate or available in other locations. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. If you choose to access the Site from outside the United Kingdom, you do so at your own risk.

Unless otherwise specified, the Site is for your personal, noncommercial use. Any other use of the materials on this Site must be in accordance with these terms

Harassment in any manner or form on any of the Site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Moroccanoil® employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

Moroccanoil makes no representation that materials on this Site are appropriate or available for use in other locations, and access to them from territories where their content is illegal is prohibited. Those who choose to access this Site from locations outside the UK do so on their own initiative and are responsible for compliance with applicable local laws.

Intellectual Property Rights

Moroccanoil® or its subsidiaries or affiliates are the owners or the licensees of all intellectual property rights in this Site and in the entire content (including but not limited to texts, designs, graphics, interfaces, or code and the selection and arrangement thereof) published on it (the "Content"). Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from the Site for your personal use and you may draw the attention of others within your organisation to content posted on our Site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on the Site must always be acknowledged.

You must not use any part of the content on this Site for commercial purposes without obtaining a licence to do so from us or our licensors.

Moroccanoil® is the owner or the licensee of all trade marks (whether registered or unregistered), service marks and trade names used on this Site.

Notices of Alleged Infringement of Intellectual Property Rights

Moroccanoil® respects the intellectual property of others, and we ask our users and visitors to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement or that this Site infringes any of your intellectual property rights, please write to us at the address specified below providing us with the following information:

  1. a physical or electronic signature of the person authorised to act on behalf of the owner of an exclusive copyright or other intellectual property right that is allegedly infringed;
  2. a description of the copyrighted work or other intellectual property right that you claim has been infringed;
  3. a description of where the material that you claim is infringing is located on the Site;
  4. your address, telephone number, and email address and all other information reasonably sufficient to permit Moroccanoil® to contact you; 
  5. a statement by you that you have a good faith belief that the disputed use is not authorized by the rights holder , its agent, or the law.:

Address

By Mail:

Moroccanoil
Legal Department
5742 Ferrier Street
Montreal, QC. Canada H4P 1M7

By Fax:

(514) 933 6998

User Participation.

Moroccanoil® does not and cannot review all communications and materials posted to or created by users accessing the Site and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user generated content on the Site, Moroccanoil® is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the Site. However, Moroccanoil® reserves the right to block or remove communications or materials that it determines to be: (a) abusive, defamatory, or obscene;(b) fraudulent, deceptive, or misleading; (c) in violation of a copyright, trademark or, other intellectual property right of another person;  (d) in violation of any law or regulation; or (e) offensive or otherwise unacceptable to Moroccanoil®  at its sole discretion. Note that any personally identifiable information you may post or transmit will be treated by Moroccanoil® in accordance with our Privacy Policy. 

User Submissions.

Except for any personally identifiable information we may collect from you under the guidelines established in our Privacy Policy, any material, information or other communication you transmit, upload or post to this Site ("Communications") will be considered non-confidential and non-proprietary. Moroccanoil® will have no obligations with respect to the Communications. Moroccanoil® and its designees will be free to copy, disclose, distribute, incorporate and otherwise use the Communications and all data, images, sounds, text, and other things embodied therein for any and all commercial or noncommercial purposes. To this end, you are required to grant us a licence to make all such uses, inclusive of the right to sublicense such rights to our designees.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Site.

Moroccanoil® may, but is not obligated to, monitor or review any areas on the Site where users transmit or post Communications or communicate solely with each other, including but not limited to chat rooms, bulletin boards or other user forums, and the content of any such Communications. Moroccanoil®, however, will have no liability related to the content of any such Communications, whether or not arising under the laws of copyright, trademarks, libel, privacy, obscenity, or otherwise.

Third-Party Links.

In an attempt to provide increased value to our visitors, this Site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). However, even if the third party is affiliated with Moroccanoil®, Moroccanoil® has no control over these linked sites and their contents, all of which have separate privacy and data collection practices, independent of Moroccanoil®. Moroccanoil® has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and information only and therefore you access them at your own risk. Links do not imply that Moroccanoil® sponsors, endorses, is affiliated with or associated with, or has been legally authorized to use any trademark, trade name, service mark, design, logo, symbol or other copyrighted materials displayed on or accessible through such External Sites. 

Linking to Our Site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you.

The Site or any part of it must not be framed on any other site, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in these terms and, if you wish to make any use of content on the Site other than that set out above, please contact info@moroccanoil.com

Disclaimer.

The content of this Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content of this Site.

Although we make reasonable efforts to update the information on this Site, we make no representations, warranties or guarantees, whether express or implied, that the content on the Site or any External Sites is accurate, complete or up-to-date.

Moroccanoil® does not filter advertisements or other content that children may view through the Site or "hot-linked" sites, and they could receive content and materials from the Internet and/or advertising that are inappropriate for children. We encourage parents and guardians to spend time online with their children and to consider using an electronic filtering software. 

This Site and the materials, information, services, and products in this Site, including, without limitation, text, graphics, and links, are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Moroccanoil®  disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, freedom from computer virus, and warranties arising from course of dealing or course of performance. Moroccanoil®  does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Moroccanoil®  does not make any warranties or representations regarding the use of the materials in this site in terms of their completeness, correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. The above limitations may not apply to you.

Limitation of Liability.

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to this Site or any content on it, whether express or implied. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide this Site for domestic and private use. You agree not to use this Site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on this Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Jurisdiction and Applicable Law.

If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.