find a location Wishlist
Professionals

 

 

Help

CONTACT US

Moroccanoil values your comments and concerns. Please feel free to contact us at 1-888-700-1817 or [email protected] as we welcome your feedback.

FAQ

Product

Where can I purchase Moroccanoil® products?

Moroccanoil is sold exclusively through partner salons nationwide. Please refer to the salon locator visiting our mobile website via smartphone. The salon locator will use geo-location functionality to pinpoint the clients exact location and route them to specific salons in their area. As a result, Moroccanoil products and locations will be completely visible to all clients who search for them.

Do Moroccanoil products contain silicones?

Yes. Products such as Moroccanoil Treatment, Moroccanoil Treatment Light, Glimmer Shine, Hydrating Styling Cream, Moisture Repair Shampoo and Conditioner, Intense Hydrating Mask, Intense Curl Cream, Frizz Control, Curl Defining Cream, Extra Volume Conditioner and Weightless Mask all do. Silicones in these products provide a level of protection from heat styling and moisture loss, as well as enhance luster, smoothness and manageability.

Can I use Moroccanoil products on my body?

Moroccanoil Treatment includes specific ingredients designed to beautifully transform hair. For Moroccanoil body products please visit our Body Line.

Can I use Moroccanoil while I am pregnant or nursing?

We recommend consulting your physician. All ingredients used are listed on our packaging.

How can I carry Moroccanoil products in my salon?

To carry Moroccanoil products in your salon, please email [email protected]

Do Moroccanoil products contain safe levels of pH?

Yes. The pH levels vary from 3.5 to 7.0 for Moroccanoil products that contain water.

Shipping

FLAT RATE SHIPPING

Moroccanoil orders ship via FedEx/USPS on business days ( Monday through Friday 8:30-5:30 , excluding major holidays). Moroccanoil offers standard shipping to the contiguous 48 US states. We currently do not ship to P.O. boxes, APO, FPO and DPO destinations , Puerto Rico, Guam, U.S. Virgin Islands and all other US territories. Free shipping is offered on all orders excluding Alaska and Hawaii to which Moroccanoil offers a $35 flat rate shipping fee. We require 1-2 business days for processing and shipping can take up to 5-10 business days. For questions, please contact Customer Service.

Returns

What is your return policy?

Moroccanoil does not accept any returns for products purchased on the E-Store. Products purchased on the E-Store cannot be returned to a Moroccanoil distributor nor to a salon which sells Moroccanoil products. If a product purchased is defective, customer shall contact Moroccanoil Online Customer Service by phone at 1-888-700-1817 , or via email at [email protected] , within 14 days of receipt of product. In order to process its request, the customer shall provide a detailed description of the defect and a proof of purchase.

Press

For press inquiries please email [email protected].

Terms of Use

View Terms of Use

Contact Us